tc333's Privacy Policy & Data Protection

tc333 is a safe and reliable online gaming platform for players in Bangladesh. We believe that protecting your personal information is a fundamental right. This Privacy Policy ("Policy") explains how tc333 collects, uses, stores, and in certain cases shares your information with third parties.

By using the tc333 website or registering an account, you are considered to have accepted the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our platform.

tc333 collects only the information needed to operate the platform properly and provide you with the best possible service.

1.1 Information provided at registration

• Full name (in Bengali or English)
• Date of birth (for age verification — for those aged 21 or older only)
• Mobile number
• Email address
• Password (stored in encrypted form)
• Preferred language of communication

1.2 Information for identity verification

For secure transactions and to protect your account, we may request the following documents:

• Copy of National ID (NID) or passport
• Mobile banking account details (bKash, Nagad, Rocket, or Upay)
• Bank account details (for bank transfers)

1.3 Automatically collected information

Some information is collected automatically while you use our platform:

• IP address and device information
• Browser type and version
• Session duration and login time
• Gaming activity data (bet amounts, game history, etc.)
• Data obtained from cookies and similar tracking technologies

tc333 uses your information only for the following legitimate purposes:

2.1 Account management and service delivery

• Creating, verifying, and managing your account
• Processing deposits and withdrawals (via bKash, Nagad, Rocket, Upay, or bank transfer)
• Providing gaming services and bonuses
• Providing customer support via 24/7 live chat and email

2.2 Security and fraud prevention

• Detecting and preventing suspicious transactions
• Preventing unauthorized access to accounts
• Ensuring age verification
• Implementing responsible gaming policies

2.3 Communication and notifications

• Sending important transaction-related notifications
• Sending account security alerts
• Providing information about new games and features (subject to your consent)

2.4 Platform improvement

• Analyzing and improving the user experience
• Resolving technical issues
• Planning new services and features

tc333 places the highest importance on the security of your information. We apply industry-standard technical and administrative measures.

3.1 Technical security measures

• SSL encryption: The highest level of encryption is used during data transmission
• Password hashing: Passwords are never stored directly — only encrypted hashes are kept
• Firewall protection: Our servers are secured with advanced firewalls
• Secure data centers: Information is stored in protected data centers

3.2 Data retention period

We retain your information for as long as your account remains active. Even after account closure, certain information may be retained for the period necessary to meet legal obligations, resolve disputes, and prevent fraud.

tc333 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service partners

Only the transaction information necessary for payment processing is shared with bKash, Nagad, Rocket, Upay, and banking partners. All these organizations follow their own data protection policies.

4.2 Game providers

Providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft may receive technical gaming-related data for the purpose of operating games. This is used solely to ensure the gaming experience.

4.3 Legal obligations

In response to a court order or a lawful request from a law enforcement authority, we may be required to provide the necessary information. In such cases, we will endeavor to notify you within the limits permitted by law.

tc333 uses cookies to keep the website running smoothly and to improve your experience.

5.1 Types of cookies

• Essential cookies: Essential for login sessions and security — these cannot be disabled
• Functional cookies: To remember your preferences and language settings
• Analytical cookies: To understand website performance and usage patterns

5.2 Cookie controls

You can disable non-essential cookies from your browser settings. However, this may limit some features of the platform.

tc333 believes that every user has the right to control their own information. You may exercise the following rights:

6.1 Right to access information

You may request a complete summary of the information tc333 holds about you at any time. We provide support in both Bengali and English.

6.2 Right to correct information

If any information about you is incorrect or incomplete, you may request a correction via live chat or email.

6.3 Right to delete information

You may request to close your account and have your personal information deleted. However, certain information may need to be retained for a specified period due to legal obligations.

6.4 Right to opt out of marketing communications

You may contact us at any time to stop receiving promotional emails or notifications. However, important account notifications cannot be turned off.

tc333 strictly follows a 21+ policy. Our platform is for those aged 21 or older only. We do not knowingly collect information from any minor. If it comes to our attention that a minor has opened an account, that account will be closed immediately and all associated information will be deleted.

Parents who suspect that their minor child has created an account on this platform may contact us at [email protected].

Some information may be stored or processed on servers located abroad as required for tc333's service operations. In such cases, we ensure that the parties involved follow data protection standards equivalent to or higher than those in this Policy. All technical protections, including SSL encryption, remain in place during data transfers.

tc333 reserves the right to amend this Privacy Policy as needed. When any significant change is made, we will:

• Update the "Last updated" date on this page
• Send a notification email to registered users
• Inform users via live chat before the changes take effect

If you continue to use the platform after the updated policy is published, it will be assumed that you have accepted the new policy. If you object to the changes, you have the option to close your account.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

• Live chat: Available 24/7 — in Bengali and English
• Email: [email protected]

We take all privacy-related requests seriously and aim to respond as promptly as possible.